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In the saturated market, price and packaging can make the difference.
August 24, 2012
By: Jamie Matusow
Editor-in-Chief
Price is #1 when it comes to body care products, according to new research from Mintel. The report notes that nearly a quarter (23%) of those who use body care products at least once a week usually just buy what’s on sale. Not surprisingly, this has contributed to a 10% decline in sales of body care products from 2007-2012. Packaging can make the difference, too. Sixty seven percent of lotion users prefer bottles with pump dispensers to jars and tubes and 59% would consider buying hand or body lotion in refillable packaging. “The poor performance of the body care market is likely due to the prolonged period of economic uncertainty that has consumers adjusting their use of nonessentials,” says Molly Maier, senior analyst at Mintel. “Product affordability is the most important attribute right now, therefore keeping products within a medium or low price point will be key in maintaining consumer participation.” Hand and body lotion are the most common products in the saturated body care market. Some 81% of consumers use body lotion and 89% say they use hand lotion, up from 76% and 84% since 2011. Women are definitely slathering it on more than men as 97% of women use hand lotion and 96% use body lotion versus 80% and 66% among men, respectively. Additional, to save money many people are using lotion designed for a specific body part on other areas. While 94% of Mintel respondents say they use hand lotion on their hands, another 28% say they use it on their feet, 43% on their arms and 23% on their legs. Despite this, some areas where people are specific when it comes to their body care needs include: • Nearly three-quarters (73%) of people use more lotion in the winter/colder months • 67% say they buy different products depending on their need at the time, such as dry skin in the winter or gradual tanner in the summer. • Yet, 27% of body care consumers say they have yet to find a lotion that works well for them.
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